Revocation Instruction
Right of Withdrawal
You have the right to revoke this contract within fourteen days without stating any reasons.
The revocation period shall be fourteen days from the day on which the goods are taken in possession by you or a third party designated by you who is not the carrier.
In order to exercise your right of revocation, you must inform us,
BURG Services GmbH & Co. KG
Hansestr. 107
51149 Cologne
Telephone: +49 (0) 2203 965 45 – 0
Fax: +49 (0) 2203 965 45 –29
E-Mail: info@burg-services.de
by a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. This sample revocation form may be used for such purpose but is not mandatory.
You can fill in and transmit a clear declaration electronically via the contact page at shop.bonn.de. If you make use of this option, we will send you a confirmation of receipt of such revocation (e.g. by e-mail) without any delay.
The revocation period is deemed observed if you send the notice on the exercise of the right of revocation before expiry of the revocation period.
Consequences of Revocation
If you revoke this contract, we shall reimburse you for any payments that we have received from you, including the delivery costs (except for additional costs resulting from your selection of any delivery method other than the most cost-effective standard delivery as offered by us), without any delay and no later than within fourteen days from the date on which we receive your notice of revocation. We will use the same payment method as used by you in the original transaction for such reimbursement, unless expressly agreed otherwise with you; you will not be charged any fees for such reimbursement in any case.
We may withhold the reimbursement until we have received the goods back or until you have proven that you have sent the goods back, whichever is the earlier.
You shall send or hand over the goods without any delay and in any case no later than within fourteen days of the date on which you inform us about your revocation of this contract to us,
BURG Services GmbH & Co. KG
Hansestr. 107
51149 Cologne
Telephone: +49 (0) 2203 965 45 – 0
Fax: +49 (0) 2203 965 45 –29
E-Mail: info@burg-services.de
The time period is deemed observed if you dispatch the goods before expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You shall be liable for any loss in value of the goods only if such loss in value is attributable to any handling of the goods not required for inspecting the quality, characteristics and functionality thereof.
Please enclose a copy of the invoice to return deliveries and always state your bank details in order to allow for a repayment to your bank account.
Cologne, March 2017